PRIVACY POLICY
Safe Harbour Assurance Agency (“SHAA”, “us”, “our” or “we”) is committed to protect every individual's right to privacy. Being a valued customer of our company, we respect and understand the importance you place on the privacy. Hence we will do our utmost to protect the privacy of the information you submit to us.
Please read the following to learn more about our privacy policy.
Please read the following to learn more about our privacy policy.
1. Who to Contact
If you have any questions regarding our use of your Personal Information, you can email to us at dpo@shassurance.com.sg.
2. How Personal Data are collected
Personal Data are collected through application forms for insurance products, telephone applications, online quotation services, mobile apps, e-mails and other communications, as well as from insurers, claims investigation, medical professionals and other third parties involved in our business dealings with you.
3. Use of Information
We limit the collection and use of Personal Data to what we believe to be relevant and required to understand your insurance needs, to administer our business and to deliver quality customer service to you, including advising you about our products and services that we believe may be of interest to you. We will use your information to provide the products or services you have requested. We may share your information with third party service providers, agents or affiliates to process your requests. We reserve the right to disclose personal information in limited circumstances where we believe in good faith that disclosure is required under the law, to cooperate with regulators or law enforcement authorities, to perform necessary checks or to protect our rights. From time to time, we may assist a company that is not affiliated with SHAA in providing or offering a product or service to you. In the use of this Website and providing information as registered user, you grant us royalty-free perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivation works from, distribute and display any message or content posted on the website and/or e-mail sent by you to the Website and its administers (in whole or in part). When you registered with SHAA, we ask for your personal information such as your contact details. With the information provided, we will be able to deliver customized services and be able to converse with you individually.
4. Protection of Information
No data transmission over the Internet or data storage system can be guaranteed to be secured at all times. SHAA will take reasonable measures such as firewalls to ensure that personal information are protected from unauthorized access or use in our system. All information gathered is stored in a database, protected, and accessible only to authorized SHAA employees.
5. Change of Information
You can help us keep updated records by informing us of any changes. We will promptly rectify your records accordingly.
6. External Links
This Privacy Policy is only applicable to this Website. Please note that this Website may contains links to other sites beyond our control. These sites may also collect information about you and they may use your information according to their privacy policies which may differ from this Privacy Policy. You are encouraged to examine the privacy polices of each and every site that may collect personal identifiable information. The links provided by SHAA to third party Websites, their resources and contents does not constitute an endorsement by SHAA and SHAA will not be held responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising products or other materials on or available from such sites or resources. SHAA will not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with any use of or reliance on any such content, goods or services available on or through any such site or resource.
7. Updates or Changes to this Privacy Policy
SHAA may review and amend this Privacy Policy from time to time to take into consideration of the changes in our business and legal requirements and all changes will be posted here. You are encouraged to check this page periodically so that you will always know what information we gather, how we might use that information. You agree that your continued use of this Website after any amendment will constitute your acceptance of and agreement to be bound by the modified policy. If you would like to contact us for any reason in relation to our Privacy Policy as set out above, please email us at dpo@shassurance.com.sg.
If you have any questions regarding our use of your Personal Information, you can email to us at dpo@shassurance.com.sg.
2. How Personal Data are collected
Personal Data are collected through application forms for insurance products, telephone applications, online quotation services, mobile apps, e-mails and other communications, as well as from insurers, claims investigation, medical professionals and other third parties involved in our business dealings with you.
3. Use of Information
We limit the collection and use of Personal Data to what we believe to be relevant and required to understand your insurance needs, to administer our business and to deliver quality customer service to you, including advising you about our products and services that we believe may be of interest to you. We will use your information to provide the products or services you have requested. We may share your information with third party service providers, agents or affiliates to process your requests. We reserve the right to disclose personal information in limited circumstances where we believe in good faith that disclosure is required under the law, to cooperate with regulators or law enforcement authorities, to perform necessary checks or to protect our rights. From time to time, we may assist a company that is not affiliated with SHAA in providing or offering a product or service to you. In the use of this Website and providing information as registered user, you grant us royalty-free perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivation works from, distribute and display any message or content posted on the website and/or e-mail sent by you to the Website and its administers (in whole or in part). When you registered with SHAA, we ask for your personal information such as your contact details. With the information provided, we will be able to deliver customized services and be able to converse with you individually.
4. Protection of Information
No data transmission over the Internet or data storage system can be guaranteed to be secured at all times. SHAA will take reasonable measures such as firewalls to ensure that personal information are protected from unauthorized access or use in our system. All information gathered is stored in a database, protected, and accessible only to authorized SHAA employees.
5. Change of Information
You can help us keep updated records by informing us of any changes. We will promptly rectify your records accordingly.
6. External Links
This Privacy Policy is only applicable to this Website. Please note that this Website may contains links to other sites beyond our control. These sites may also collect information about you and they may use your information according to their privacy policies which may differ from this Privacy Policy. You are encouraged to examine the privacy polices of each and every site that may collect personal identifiable information. The links provided by SHAA to third party Websites, their resources and contents does not constitute an endorsement by SHAA and SHAA will not be held responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising products or other materials on or available from such sites or resources. SHAA will not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with any use of or reliance on any such content, goods or services available on or through any such site or resource.
7. Updates or Changes to this Privacy Policy
SHAA may review and amend this Privacy Policy from time to time to take into consideration of the changes in our business and legal requirements and all changes will be posted here. You are encouraged to check this page periodically so that you will always know what information we gather, how we might use that information. You agree that your continued use of this Website after any amendment will constitute your acceptance of and agreement to be bound by the modified policy. If you would like to contact us for any reason in relation to our Privacy Policy as set out above, please email us at dpo@shassurance.com.sg.