Privacy Policy

Safe Harbour operates this website and related services to provide you with a seamless experience.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use or make a purchase through our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

We may collect personal information that identifies or can reasonably be linked to you, including:

• Contact details such as name, address, phone numbe, and email
• Financial information such as payment details and transaction information
• Account information such as username, password and preferences
• Transaction history including purchases, returns and interactions
• Communications when you contact us
• Device information such as IP address and browser details
• Usage data relating to how you interact with our Services

We may collect your personal information from:

• You directly (e.g. when you create an account or submit a form)
• Automatically through your use of our Services (e.g. cookies and tracking technologies)
• Service providers acting on our behalf
• Business partners or third parties

We use your personal information to:

• Provide and improve our Services
• Process transactions and manage your account
• Personalise your experience
• Communicate with you regarding your account or enquiries
• Send marketing and promotional materials (where permitted)
• Detect and prevent fraud or security risks
• Comply with legal and regulatory requirements

We may disclose your personal information to:

• Shopify and service providers (e.g. payment processors, IT services, analytics)
• Business and marketing partners
• Government or regulatory authorities where required by law
• Affiliates within our organisation
• Third parties where you have provided consent

We do not sell your personal data.

Our Services are hosted by Shopify, which processes personal information to support and improve our store.

Information you provide may be transferred to Shopify and its partners, including those located outside your country.

Shopify may also process your data to provide enhanced features and analytics.

For more information, please refer to Shopify’s Privacy Policy.

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of these external sites. You should review their policies before providing any information.

Our Services are not intended for children and we do not knowingly collect personal information from individuals below the legal age.

If such data has been provided, please contact us to request its removal.

We take reasonable measures to protect your personal information. However, no system is completely secure.

We retain personal information only as long as necessary to:

• Provide our Services
• Comply with legal obligations
• Resolve disputes and enforce agreements

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request transfer of your data

You may also opt out of marketing communications at any time.

We may need to verify your identity before processing requests.

Your personal information may be transferred, stored and processed outside your country.

Where required, we use appropriate safeguards to ensure your data is protected in accordance with applicable laws.

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

If you have any questions or requests regarding your personal data, please contact us:

Email: enquiry@safeharbour.com.sg

Address: 203 Hougang Street 21, #03-47, Singapore 530203